Chasing Windmills Co., LLC (“Chasing Windmills,” “we,” or “us”) recognizes the importance of our customers’ privacy, and takes a number of steps to protect that privacy. The following discloses the information gathering and dissemination practices for information collected through the mail, wholesale accounts, chasingwindmillskids.com, and Chasing Windmills mobile services (collectively, the “Chasing Windmills Services”).
If you have any questions or concerns about the privacy or security of your information, you may contact us using the contact information provided below.
Collection and Use of Non-Personal Information
Session Analytics Information. We may automatically collect non-personally identifiable information about your hardware devices (i.e., your computer or mobile device) when you access the Chasing Windmills Services. For example, when you visit chasingwindmillskids.com (the “Site”), we may collect your Internet Protocol (“IP”) address, which is the number automatically assigned to your computer or mobile device whenever you access the Internet, as well as information about the type of Web browser software you use and the referring Web site. This number does not identify your name, email address, or other personal information. We use your IP address to help diagnose problems with our service and to administer the Site. Similarly, when you use chasingwindmillskids.com via mobile services, we may collect information about the type of mobile device you use and your geographic location. We may also collect information about your activity on our Site, such as the time and duration of your visit, the sections of the Site that you visit, the search terms you use, and the products you add to your shopping cart.
Cookies do not collect personally identifiable information. Cookies may remain on your hard drive or device after you cease using the Chasing Windmills Services. You may decline to accept cookies by modifying your Web browser settings. If you choose to decline cookies, however, you may not be able to sign up for or use certain features of the Chasing Windmills Services that depend on your Web browser accepting cookies.
Geographic Location. In addition to the non-personally identifiable information described above, mobile connection to chasingwindmillskids.com may use the GPS feature of your mobile device to determine your geographic location. This information may be used to provide you with the address of -- and directions to -- the nearest Chasing Windmills authorized retailer. This information is also useful, in the aggregate, to help us understand where our customers are so that we can better serve them. We do not store any information about customer geographic location in combination with personally identifiable information. If you would prefer that we not know your geographic location, you may disable the function when you first access chasingwindmillskids.com via a mobile device.
Analytics. Our website also uses third-party analytics services, including by way of example Google Analytics and Squarespace's analytics platform. We and our third-party vendors or partners use analytics data for a variety of purposes such as to improve the design and content of our websites, to help us learn things like what pages are most attractive to all of our visitors and what promotions visitors like to see, and to gauge the success of our advertising campaigns.
Collection of Personal Information
Personal Information You Provide. We may collect and store any identifiable information that you choose to provide in connection with your use of the Chasing Windmills Services. This may include personally identifiable information (such as your name, shipping address, billing address, email address, phone number and credit card number) that we need in order to process your orders, communicate with you, or provide you with services that you request. For example, through order forms on our Site and through signups for our mailing list, we collect personally identifiable information necessary for shipping products that you purchase. We also may collect your financial information (like your credit card number and billing address) and your contact information (like your email address, phone number and shipping address).
Personal Information from Other Sources. Information that you give us may be combined with other personally identifiable information (such as order history and demographic information) from third-party sources to make our marketing efforts more efficient. Examples of other information we receive from third-party sources include updated delivery and address information, which we use to correct our records and deliver your next purchase more easily.
Uses of Personal Information About You
Financial information that is collected is used to bill you for products that you request. Contact information from the order form is used to send orders and contact you regarding any issues or questions for that order. If you choose to subscribe to the Chasing Windmills email list separately (either through the checkout page, subscribe page, blog page, or through any other mechanism), then we may email you regarding special happenings (such as events, pop-up shops, sales, and other promotional matters), new styles, blogs, and other pertinent matters relating to Chasing Windmills. You may opt-out of receiving future mailings at any time for any reason; see “How to remove your name from our mailing, sharing or email list” below.
If you register for email or if you provide your email address to us, we will send you emails. These emails will inform you of our launch of new products, of special sales and promotional offers, and of issues we think are important, of blog and social media updates, and of potential employment opportunities with Chasing Windmills that you may find of interest. If you currently receive our emails and do not wish to continue receiving them, please see the “How to remove your name from our mailing, sharing or email list” section below.
We use your shipping address to ship your products to you. We use your billing address, if different than your shipping address, to verify your billing information. We never share our customer names or addresses, e-mail addresses or other personally identifiable information, other than to the extent described in the “Disclosures of Your Information” section below. If you do not wish to receive mailings from us, please see the “How to remove your name from our mailing, sharing or email list” section below.
Disclosures of Personal Information About You
We do not disclose personal information about you to other companies, persons or agencies, except for the purposes described below:
Service Providers: We may employ or otherwise contract with other companies and individuals to perform certain services and functions on our behalf. Examples include operating and maintaining our Site, taking orders, delivering packages, sending postal mail, sending customer emails through a service such as MailChimp, analyzing data, providing marketing consultation and assistance, processing credit card payments, and providing customer service. These companies have access to personal information needed to perform their services or functions, but may not use it for other purposes.
With Your Consent: Other than as set out above, you will receive notice when information about you might go to third parties, and you will have the opportunity to choose not to share the information.
How to Remove your Name from Our Mailing, Sharing or Email List
You may choose to receive or decline communications from us at the point where we request information about you. You also may use the following options for removing your information from our database so as not to receive future communications, or to no longer receive our service, or to not share your name and address with other companies.
1. You may send an email to firstname.lastname@example.org.
2. You may send mail to the following address: Chasing Windmills Co., LLC, P.O. Box 460356, Denver, CO 80246.
3. In commercial emails that we send you, you may use the “opt out” or “unsubscribe” option included in the email itself.
How to Correct Your Information on Our Mailing, Sharing or Email List
You have the following options for changing and modifying information previously provided.
1. You may send an email to email@example.com.
2. Send mail to the following postal address: Chasing Windmills Co., LLC, P.O. Box 460356, Denver, CO 80246.
Protection of Personal Information
We want you to feel confident about using and making purchases through the Chasing Windmills Services, and we are committed to protecting the personal information we collect. While we cannot guarantee security, we have implemented appropriate physical, electronic and managerial security procedures to help protect the personal information that you provide to us.
We do not sell merchandise for purchase by children via the Chasing Windmills Services. If you are under 18, you may use the Chasing Windmills Services only with the involvement of a parent or guardian.
How to contact Us
If you have any questions or concerns about the privacy or security of your information, you may contact us in any of the following ways:
1.You may send an email to firstname.lastname@example.org.
2.You may send mail to the following postal address: Chasing Windmills Co., LLC, P.O. Box 460356, Denver, CO 80246.
EFFECTIVE DATE: May 1, 2015.
LAST UPDATED: May 24, 2018.